Troubleshooting Guide - Frozen Cinnamon Rolls

Not seeing desired results for frozen cinnamon rolls? Get help below!
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  • Why didn’t the cinnamon rolls rise properly?

    Possible Causes

    Possible Solutions

    Product is under proofed

    Proof at the proper proof box settings (85 - 95°F, with 70 – 75% humidity). Proof rolls until doubled in size.

    Product is over proofed and has fallen

    Proof at the proper proof box settings (85 - 95°F, with 70 – 75% humidity). Proof rolls until doubled in size.

    Dough has gone through the freeze thaw cycle

    Keep product frozen at a temperature of 0°F or lower. Place product in freezer immediately upon receipt.

  • Why is the baked cinnamon roll doughy?

    Possible Causes

    Possible Solutions

    Product is under baked

    Follow bake temperature and time recommendation on package label. Have oven checked for accuracy. A low oven temperature will require an increased bake time, which can dry out the cinnamon roll. A high oven temperature can dry out the rolls if baked to the recommended time.

    Oven temperature is too high or too low

    Check oven for accuracy using an oven thermometer.

  • Why is the baked cinnamon roll dry?

    Possible Causes

    Possible Solutions

    Oven temperature is too high or too low

    Follow label directions for proper oven temperature. Check oven for accuracy using an oven thermometer. A high oven temperature can dry out the cinnamon roll if baked to the recommended time. A low oven temperature will require an increased baked time, which can dry out the roll.

  • Why did the cinnamon rolls collapse after pulled from oven?

    Possible Causes

    Possible Solutions

    Product is under baked

    Follow bake temperature and time recommendation on package label. Have oven checked for accuracy.

    Oven temperature is too high

    Check oven for accuracy using an oven thermometer. Cinnamon roll may be fully browned but raw in the interior.

  • Why did the cinnamon rolls collapse in the oven?

    Possible Causes

    Possible Solutions

    Product is over proofed

    Proof at the proper proof box settings (85 - 95°F, with 70 – 75% humidity). Proof rolls until doubled in size.

  • Why is there excessive spacing between the cinnamon roll rings?

    Possible Causes

    Possible Solutions

    Product is proofing too quickly; proof box too hot

    Proof at the proper proof box settings (85 - 95°F, with 70 – 75% humidity). Proof rolls until doubled in size.