Product is under proofed
Proof at the proper proof box settings (85 - 95°F, with 70 – 75% humidity). Proof rolls until doubled in size.
Product is over proofed and has fallen
Dough has gone through the freeze thaw cycle
Keep product frozen at a temperature of 0°F or lower. Place product in freezer immediately upon receipt.
Product is under baked
Follow bake temperature and time recommendation on package label. Have oven checked for accuracy. A low oven temperature will require an increased bake time, which can dry out the cinnamon roll. A high oven temperature can dry out the rolls if baked to the recommended time.
Oven temperature is too high or too low
Check oven for accuracy using an oven thermometer.
Follow label directions for proper oven temperature. Check oven for accuracy using an oven thermometer. A high oven temperature can dry out the cinnamon roll if baked to the recommended time. A low oven temperature will require an increased baked time, which can dry out the roll.
Follow bake temperature and time recommendation on package label. Have oven checked for accuracy.
Oven temperature is too high
Check oven for accuracy using an oven thermometer. Cinnamon roll may be fully browned but raw in the interior.
Product is over proofed
Product is proofing too quickly; proof box too hot