Troubleshooting Guide - Frozen Biscuit Dough

How to Bake Frozen Biscuits

Before Baking

• Test your oven: An oven that doesn’t run true to its temperature setting is unreliable and, often, the cause of disappointing results. Before baking biscuits, follow these steps to make sure your oven is properly calibrated.
  • Preheat your oven to 325 degrees F
  • Place an oven thermometer in the oven. Don’t have a thermometer? Ask your General Mills Sales Rep!
  • After 5-10 minutes, check the oven thermometer. It should be the same temp as your oven setting. If it is not…
  • Calibrate your oven. If the thermometer reads 350 degrees F and it is set at 325, adjust your oven temp down by 25 degrees
  • For best results on all biscuit dough, bake Pillsbury biscuit dough at 325 degrees F in a convection oven.
• Biscuits can be panned in advance of baking. Wrap biscuits tightly with plastic wrap and leave in the freezer until ready to bake. Do not thaw before baking.

During Baking

• Rotate pans, baked in a convection oven, halfway through the bake cycle to ensure even browning. 
• If baking in a deck oven, double panning the product may be necessary to avoid over-browning on the bottom of the biscuits. 

After Baking

• Allow fully baked biscuits to cool for a few minutes before slicing or separating. 
• Serve biscuits immediately or place in warming cabinet for later use.

Further questions – reach out to your General Mills sales rep! 

• Why didn’t the biscuit rise properly?

  Possible Causes

  Possible Solutions

  Oven temperature is too low

  Set oven to temperature recommended on package directions. Check oven for accuracy using an oven thermometer.

  Product is old and out of code date

  Dispose of out of date products.

• Why is the biscuit dry?

  Possible Causes

  Possible Solutions

  Oven temperature is incorrect

  Follow bake temperature and time recommendation on package label. Have oven checked for accuracy. A low oven temperature will require an increased bake time, which can dry out the biscuit. A high oven temperature can dry out the biscuits if baked to the recommended time.

  Biscuits stored improperly

  Keep biscuit dough frozen between 0-10°F

• Why does the biscuit have a dry crust and doughy interior?

  Possible Causes

  Possible Solutions

  Oven temperature is too hot

  Follow label directions for proper oven temperature. Check oven for accuracy using an oven thermometer.

  Biscuits may have been partially thawed prior to baking

  Keep biscuit dough frozen between 0 - 10°F. Remove only those from the freezer that are needed.

• Why does the biscuit have a misshapen appearance in the raw dough?

  Possible Causes

  Possible Solutions

  Biscuit dough has likely been thawed and re-frozen.

  Keep dough frozen between 0 - 10°F.

• Why is the biscuit dough gray in color?

  Possible Causes

  Possible Solutions

  Biscuits are old and possibly out of date

  Dispose of out of date product.

  Biscuit dough has likely been thawed and re-frozen.

  Keep dough frozen between 0 - 10°F.

• Why do the baked biscuits have an uneven appearance?

  Possible Causes

  Possible Solutions

  Incorrect panning of biscuits

  Place biscuits on pan so that edges are just touching.