Troubleshooting guide - Muffin Pucks and Tubeset

Not seeing desired results for frozen muffin pucks or tubes? Get help below!
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  • Why didn’t the muffins rise properly

    Possible Causes

    Possible Solutions

    Oven Temperature too low

    Oven temperature is always critical to good baking. Oven performance should be checked frequently to ensure correct temperature and detect hot spots.

    Out of Date Product

    Dispose of out of date product.

  • Why did the muffins bake unevenly?

    Possible Causes

    Possible Solutions

    Hot Spots/Cool Spots in oven

    Pans should be rotated 180° halfway through baking in a convection oven.

  • Why did the muffins stick to the pan?

    Possible Causes

    Possible Solutions

    Inadequate pan greasing

    Provide adequate coverage of pan release on pans before depositing product; grease tops and cups of muffin pan Grease only tops of pans when using paper liners.

  • Why are the muffins misshapen in appearance?

    Possible Causes

    Possible Solutions

    Pans were not rotated in convection oven

    Pans should be rotated 180° halfway through baking

  • Why do the muffins have a light crust color?

    Possible Causes

    Possible Solutions

    Under baking/overloading of oven

    Follow package directions for proper baking temperatures and times. Fully loaded ovens reduce oven temperature in the first few minutes of baking. Baking times may need to be extended. Centers of muffins should spring back when lightly touched.

    Oven Temperature too low

    Follow package directions for proper baking temperatures. Have oven checked for accuracy using an oven thermometer.

  • Why are the muffin bottoms burnt?

    Possible Causes

    Possible Solutions

    Over-baking/oven temperature too high

    Follow package directions for proper baking temperatures and times. Have oven checked for accuracy using an oven thermometer.

    Uneven heat

    Pans should be rotated 180° halfway through baking in a convection oven.

    Deck oven is used to bake muffins

    Deck ovens may provide uneven bottom heat. Place a sheet pan under the muffin tins when using a deck oven.

  • Why are the muffin bottoms soggy?

    Possible Causes

    Possible Solutions

    Heat of pan/Moisture of muffin bottoms after removal from oven

    Tilt muffins (in muffin cups) approximately 10 minutes after removing from oven.